Terms of service

Terms of Service

These Terms of Service govern the use of https://clairebridala.shop and purchases made through clairebridala.

By accessing our website or placing an order, you agree to these Terms of Service.

Store Information

Store Name: clairebridala
Website: https://clairebridala.shop
Email: info@clairebridala.shop
Phone: +49 173 4367274

Business Address:
Oberstraße 47
56332 Alken
Germany

Products

clairebridala sells fashion products that may include:

  • Wedding dresses;

  • Bridal gowns;

  • Bridesmaid dresses;

  • Homecoming dresses;

  • Prom dresses;

  • Wedding party dresses;

  • Formal and special-occasion apparel.

Our primary sales market is the United States.

Product Information

We make reasonable efforts to provide accurate:

  • Product names;

  • Product descriptions;

  • Photographs;

  • Colors;

  • Sizes;

  • Prices;

  • Availability information.

Actual product colors may vary slightly depending on the customer's display, device settings, lighting, and photography.

Garment measurements may also vary slightly depending on construction and measurement methods.

Size and Fit

Customers should carefully review available size information before ordering.

Wedding and formalwear sizing may differ depending on design, fabric, construction, and silhouette.

Pricing

Prices displayed on our website apply when an order is placed, subject to correction of obvious technical or pricing errors.

Applicable taxes or other mandatory charges will be displayed during checkout where required.

Orders

Submitting an order does not necessarily constitute final acceptance.

We may verify:

  • Product availability;

  • Payment authorization;

  • Shipping details;

  • Security information;

  • Fraud-prevention information.

We may decline or cancel an order where reasonably necessary, including where inventory is unavailable, payment cannot be verified, or an obvious pricing error has occurred.

Payment

Customers are responsible for providing accurate billing and payment information.

Available payment methods are those actually displayed during checkout.

Shipping

Our normal order processing time is:

1–3 business days

After processing, our estimated shipping transit time for United States customers is:

5–8 business days

Complete shipping conditions are provided in our Shipping Policy.

Returns and Refunds

Eligible return requests may be submitted within:

30 business days after delivery

Once an eligible refund has been approved, it will be processed within:

7 business days after approval

and returned through the original payment method.

Complete return conditions are contained in our Return & Refund Policy.

Customer Information

Customers are responsible for providing accurate:

  • Name;

  • Email;

  • Telephone number;

  • Billing address;

  • Shipping address.

Incorrect or incomplete information may delay fulfillment or delivery.

Intellectual Property

Unless otherwise stated, original content belonging to clairebridala, including text, branding, graphics, images owned by us, and website layouts, may be protected by applicable intellectual property law.

Third-party intellectual property remains the property of its respective owners.

Prohibited Uses

Our website may not be used:

  • For unlawful activities;

  • To commit fraud;

  • To distribute malware;

  • To interfere with website security;

  • To impersonate another person;

  • To infringe intellectual property rights;

  • To misuse payment, checkout, or promotional systems.

Third-Party Services

Our website may depend on third-party providers for:

  • Hosting;

  • Payment processing;

  • Shipping;

  • Analytics;

  • Customer communications;

  • Technical services.

Those providers may maintain their own policies and terms.

Website Availability

We aim to keep our website reasonably available and operational.

Temporary interruptions may occur as a result of maintenance, technical problems, security requirements, or events outside our reasonable control.

Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded.

To the extent permitted under applicable law, clairebridala will not be responsible for indirect or consequential loss caused solely by circumstances outside our reasonable control.

Mandatory consumer protections remain unaffected.

Consumer Rights

Nothing in these Terms is intended to exclude mandatory rights granted to consumers under applicable law.

Changes to These Terms

We may update these Terms where reasonably necessary.

The current version will be made available through our website.

Contact Us

clairebridala
Email: info@clairebridala.shop
Phone: +49 173 4367274

Oberstraße 47
56332 Alken
Germany